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  • Simmone Cser

STUDIO SURVEY RESULTS

Updated: Jun 27



We recently surveyed client's for their feedback to help us better understand what they love about Pilates 44 Studio. We wanted to know what we’re doing well and what we need to work on so we can continue to improve their experience with us. Penny and I went through the survey's yesterday afternoon and we have to say it was very emotional and an extremely proud moment to read the amazing comments and positive encouragement that was shared. Below are the results that were captured:



1. 100% of clients surveyed indicated they are "very satisfied" with the time they have spent with Pilates 44 Studio.


2. 100% of clients surveyed indicated they are "very satisfied" in relation to:

  • Safety

  • Quality of Instruction & Teachers

  • Class Content

  • Atmosphere

  • Customer Service

  • Knowledge of Your Needs

  • Class Variety

  • Inclusion in Class

3. Overwhelmingly. 100% of clients surveyed indicated they would recommend Pilates 44 Studio to friends and family.



4. According to clients the following is why Pilates 44 Studio stands out from others;

  • Personal Attention

  • Professionalism

  • Training & Teacher Knowledge

  • Intimate Classes & Attention to Detail

  • Studio Atmosphere

  • Studio Equipment


5. According to clients the top reasons for practicing Pilates were;

  • Mobility (*see below quote)

  • Body Awareness

  • Mental Health

  • Pain Management

  • Injury Recovery

  • To Just Move The Body

  • Strength

6. When clients were surveyed with regards to service pricing, there was a clear understanding and a general acceptance of a GST applicable price increase.



"If your spine is inflexibly stiff at 30, you are old. IF it is

completely flexible at 60, you are young." Joseph Pilates


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