MAKE UP SESSIONS We value our clients and offer this service as a good will gesture.  They could be an equipment or a mat class depending on what is available, and are not an extra class.

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EQUIPMENT CLASS - Clients are able to make up missed sessions over the term due to reasonable circumstances and provided that notice is given no less than 24 hours prior (on a week day). These are not an extra class. If there is an available opening during term, it will be offered. 

o   2 Classes per term if attending 1 class a week

o   4 Classes per term if attending 2 or more classes a week

 

MAT CLASS - Clients are able to make up missed sessions using the online Studio on the website under services. using the password supplied in your class reminder to gain access. If you wish to do a mat make-up session in person you can, provided there is available space. The cost to do this is listed below.

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CASUAL CLASS PRICING - (outside of make-up sessions)

Anything above the allocated make up sessions will be at the following cost should clients want extra casual classes.

• $59 per class - Studio 1.3 Equipment 

• $47per class - Reformer & Tower 1.3 

• $37 per class - Apparatus & Mat 1.4

• $31.50 per class - Small Group Mat 1.6

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TRAVELLING

We are pretty flexible and understand people do travel. We will try to accommodate where we can and if it is practicable. We cannot however 'hold' your place. If you are away for the majority of your term but do not wish to lose your current day and time, you will be required to pay for the whole term as usual and will still be able to take make-up sessions outlined above. Any classes outside of this however will be omitted.

 

WHAT TO BRING WITH YOU​

The below are necessary not just for hygiene but to also protect the equipment from wear and tear.

• Studio Equipment & Reformer clients will need a reformer mat

• Mat clients will need to bring a thin yoga mat to lay over the Studio mats. 

• Pilates grip socks (available at the Studio).

• Water bottle.

 

WHAT NOT TO BRING WITH YOU

• Jewellery. Please remove rings and bracelets. These can have sharp little edges that

       poke holes in the upholstery of the Studio equipment, which can be costly to repair.

• Clothing with zippers. See above point.

• Mobile phones. PLEASE turn them off. Unless it is for an emergency.

• Smart watches. As with phones PLEASE turn them off or at the least down. It would be

       great if during the class clients avoid answering messages as this is very distracting.

• Illness. If you are sick, then our Studio is not for you at that time. Please stay home and

       recover. We work with many immunocompromised people.

• Fake Tan.  Please do not come in to your session straight after a tanning appointment as the tan gets onto the equipment and stains the upholstery.

• Please leave shoes under the chairs and not on the Studio floor (shoes = germs).

 

COMMON COURTESIES

• Arriving on time not only avoids disruption to the teacher but also the clients that are already participating in the session. Should you be more than 10 minutes late, we ask that you omit that session as a courtesy to your teacher and other clients. Try to factor in travel time to the Studio and parking.

• If you know that you will be late, notify the studio at least an hour before your class. Remember, we are teaching and therefore not looking at our phone messages.

• Clients will need to move out of the Studio in a timely manner. We all love a catch up and chat, however with just 15 minutes between classes, your teacher needs to clean, have some water and food and visit the facilities.

• If you need to leave early, please alert your teacher before the class and make your way out quietly.

 

SESSION TIMES

Our sessions run on school terms. Current Studio clients will be automatically booked into the following term. Clients cannot book ahead of a term. To secure your day and time in the following term, payment is due within 7 days of issue of invoice at the end of the running term.

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PUBLIC HOLIDAYS

Our Studio is structured around school terms, as many are looking after children and grandchildren, or simply travelling during school holidays. It also gives our teachers some much needed time off throughout the year.
This then means that we are open on public holidays, with the exception of Christmas and New Year.
Everyone has access to make-up missed sessions. If you can't make your class on a public holiday and you advise us no less than 24 hours prior ( on a week day), then a make-up class can be offered to you.

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PAYMENT

If you are a new client, payments are made in full at the time of your booking and prior to commencement of lessons. Once received your booking will be confirmed. Existing clients please refer above. We prefer payment by EFT or via Eftpos within the Studio. Payments are non-refundable. Refunds will not be issued for classes that are missed or should you change your mind. Any refunds are at the discretion of the Studio.

 

STUDIO ADMINISTRAION HOURS

Studio administrational hours are as follows

• Monday to Friday 9.00am to 3.00pm

We will do our best to respond promptly by way of returning messages or responding to emails. Anything outside of these times will be responded to the following business day.

 

GENERAL

You acknowledge that your instructor may use tactile cueing and adjustment methods, or make physical contact with you for correction purposes in order to ensure that Pilates practice is undertaken in accordance with the Studio best practice (permission is sought to do so).​ By attending our Studio and participating in our classes or our pre recorded online classes you will be performing physical activity which has an inherent risk of personal injury.

 

Participating in any of our classes is undertaken at your own risk. You must inform the Studio if there are any risks to your health by participating in any of these classes such as, but not limited to, if you have a pre-existing injury, illness, muscle soreness/discomfort or are pregnant, prior to commencement. Participating in any form of activity at our Studio with a Medical condition is done entirely at your own risk.​

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Please use your own judgement with regards to your body's needs as to the suitability of any of our classes that you choose to participate in. We strongly recommended that you discuss with your qualified healthcare provider or doctor about your interest in participating in our classes and whether it would be a good healthcare choice for you. The Studio accepts no liability for any injuries sustained by clients due to participating in the above named with a known condition and not having sought advice from their qualified healthcare provider.  

 

You authorise any staff of Pilates 44 Studio in the event of accident or illness, to provide First Aid and to obtain such urgent medical assistance for yourself and for this purpose to engage first aiders, ambulance officers, doctors, dentists, nursing assistance or hospital accommodation and are liable for all costs involved.

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All content made available such as text, photographs/images, logo, audio and digital compilations for our pre-recorded and live virtual classes, website and social media is and remains the property of Pilates 44 Studio.