Terms & Conditions

Our studio has limited availabilities and bookings are by appointment only. We are focused on women's health and emphasize a holistic, client-centred approach that uses your needs and goals and what you realistically would like to achieve with Pilates.

WHERE TO BEGIN

If you are a potential client looking to begin, here are some common goals that may help determine the best starting point. Once you clarify your goals, the studio can better recommend a starting path.

Rehabilitation: Focusing on injury recovery or managing chronic conditions.
Fitness: General mobility and flexibility.
Mind-Body Connection: Stress reduction and enhanced body awareness.
Athletic Performance: Improving core strength and preventing injuries for specific sports.

INITIAL CONSULTATION

The initial consultation is a one off assessment required for all new clients. It's where we get to know you a little better, gain an understanding of your goals with your Pilates practice and which service is best suited for you to commence. $95 for 45 minutes. The first step is to complete our client health history and participation forms which we will supply to you. We also work in collaboration with many local allied health practitioners and may refer you to one of these during your assessment consultation as part of your whole-body care.

Complete Forms: clients must fill out and return provided health history and participation forms to the studio.
Schedule Consultation: Clients will then book an initial consultation through our online booking area.
Attend Assessment: clients will then attend the one-off 45-minute assessment where we gain a deeper understanding of specific needs.

PAYMENT

Accounts are payable in full and total by the Friday prior to your 1st session. Thereafter, outstanding accounts will attract a fee of 1% interest per week or your session may be cancelled. If you are a new client, payments are made in full at the time of your booking. All purchases are final. Refunds will not be provided for missed / unattended classes. Once received your booking will be confirmed. Payment can be made via:

EFT
Square payments in Studio
CC for online bookings

CANCELLATIONS

Clients can cancel appointments through the reminder email that is issued 3 days prior to appointment times. We value our clients and offer a catchup as a 'good will gesture' and not an extra session. Clients can catchup 2 missed classes per current 6 week block, due to reasonable circumstances and provided that cancellation notice is given no less than 24 hours unless absolutely unavoidable i.e., waking up unwell. To book a catchup session, clients may head to the booking page of our website to book into a session based on what is available. If your instructor is away due to illness or other, alternate arrangements will be made.

PERIODS OF NON-ATTENDANCE

We are a small business and cannot 'hold' a place open and unpaid for clients. If you are away for the majority of a 6 week block but do not wish to lose your current day and time, clients will be required to pay for the whole block as usual and will still be able to book in for 2 catch-up sessions as outlined above. Any classes outside of this however will be omitted. Any open unpaid spaces will be advertised.

CASUAL DROP-IN CLASS PRICING outside of make-up sessions and depending on availability.

Anything above the allocated make up sessions will be at the following cost should clients want extra casual classes.

$59.50 (inc gst) per class – Studio Group
$45 (inc gst) per class – Small Apparatus

PRICE INCREASES

In line with maintaining fair and sustainable wage growth, we reserve the right to review and potentially increase our prices annually, effective at the start of each calendar year. Any such adjustments would be made in accordance with the official Consumer Price Index (CPI) as reported for the final quarter of the preceding year.

WHAT TO BRING WITH YOU

The below are necessary not just for hygiene but to also protect the equipment from wear and tear.

Studio Equipment & Reformer clients will need a reformer mat
Water bottle.

WHAT NOT TO BRING WITH YOU

Illness. If you are sick, then our studio is not for you at that time. Please stay home. We reserve the right to refuse entry to unwell clients.
Jewellery. Please remove necklaces, earrings, rings and bracelets.
Clothing with zippers.

Mobile phones. PLEASE turn them off. Unless it is for an emergency.
Smart watches. As with phones PLEASE turn them off or at the least down.
Avoid answering messages during the session time as this is very distracting.

Fake Tan. Please do not come in to your session straight after a tanning appointment as it stains the upholstery.
Please leave shoes at the door not on the Studio floor (shoes = germs).

COMMON COURTESIES

Arriving on time not only avoids disruption to the teacher but also the clients that are already participating in the session. If you are more than 10 minutes late, we ask that you omit that session as a courtesy to your teacher and other clients.
Factor in additional travel time to the Studio and parking time.
If you know that you will be late, notify the studio at least an hour before your class. We are teaching and not looking at messages.
Move out of the Studio in a timely manner. We all love a catch up and chat, however with just 15 minutes between classes, your teacher needs to clean, have some water and food and visit the facilities and prepare for the next session.

If you need to leave early please alert your teacher before the class and make your way out quietly.

SESSION TIMES

Our sessions run on 6 week block basis with 1 week closure. Current Studio clients will be automatically booked into the following term. Clients cannot book ahead of a term.

PUBLIC HOLIDAYS

We are generally open public holidays, with the exception of Christmas and New Year.

STUDIO ADMINISTRAION HOURS

Monday to Friday 9.00am to 3.00pm

We will do our best to respond promptly by way of returning messages or responding to emails. Anything outside of these times will be responded to the following business day.

GENERAL

Participating in any of our classes is undertaken at your own risk. You must inform the Studio if there are any risks to your health by participating in any of these classes such as, but not limited to, if you have a pre-existing injury, illness, muscle soreness/discomfort or are pregnant, prior to commencement. Participating in any form of activity at our Studio with a Medical condition is done entirely at your own risk. I voluntarily desire to participate in physical and/or rehabilitation exercise training classes conducted by Pilates 44 Studio, located at 82 George Street Bathurst NSW 2795 and understand and agree with the following:

I assume full responsibility while voluntarily participating in any training class at my own sole risk and shall abide by any and all rules and regulations for use of the facility. I am aware that there exists the possibility of certain conditions occurring during or following training and/or exercise. These conditions include, but are not limited to: mild or light headedness, fainting, abnormalities of blood pressure or heart rate, ineffective heart function and in rare instances heart attack or stroke. The reaction of the cardiovascular system to such activity cannot be predicted with complete accuracy.

It is strongly recommended that I receive medical clearance from my private physician prior to commencing this or any other exercise training program. Pilates 44 Studio reserves the right to deny services to those without their physician's written consent/referral. Please use your own judgement with regards to your body's needs as to the suitability of any of our classes that you choose to participate in. We strongly recommended that you discuss with your qualified healthcare provider or doctor about your interest in participating in our classes and whether it would be a good healthcare choice for you. The Studio accepts no liability for any injuries sustained by clients due to participating in the above named with a known condition and not having sought advice from their qualified healthcare provider.

You authorise any staff of Pilates 44 Studio in the event of accident or illness, to provide First Aid and to obtain such urgent medical assistance for yourself and for this purpose to engage first aiders, ambulance officers, doctors, dentists, nursing assistance or hospital accommodation and are liable for all costs involved.

I expressly agree that I have been informed that the program involves possible risks and all exercises shall be undertaken at my sole risk and that neither Pilates 44 Studio, not the officers, directors, agents or employees shall be liable to me or any other person for any claims, demands, injuries, damages, actions or causes of action, whatsoever, to my person or property arising out of or connected to services and/or exercises having direct relation to this facility. I do hereby release and discharge Pilates 44 Studio thereof from all claims, demands, injuries, damages, actions or causes of action and from all acts of active or passive negligence on the part of Pilates 44 Studio or the officers, directors, agents or employees.

By reading the above and ticking the accept terms box, upon booking and payment, I am acknowledging that I have read and understand the above terms and conditions.