
Whatever form it takes, investing in your health isn’t indulgent – it’s essential.
Frequently Asked Questions
Do I need to book in advance? Yes, bookings are required. Because our studio focuses on intimate, small-group supervision, spaces fill up quickly.
Can I claim my sessions on private health insurance? Yes, therapeutic Pilates rebates are available. Our studio features certified practitioners and preferred providers (including Wellfemme Menoconnect partnerships). Please check with your specific private health fund to see what level of coverage you have for exercise or rehabilitation sessions.
I am recovering from an injury or living with chronic pain. Are these sessions suitable? Absolutely. Our semi-private sessions (maximum of 3 clients) and one-on-one private guidance utilise a full suite of traditional Pilates apparatus. Every movement is fully customized and carefully tailored to your rehabilitation goals, pain management, and daily functional movement needs.
Do you offer support for specific life stages, like menopause or pre/post-natal? Yes, women's health is our core focus. We are deeply committed to guiding and empowering women through education and movement as they navigate significant life transitions. Whether you are building core strength, managing joint changes, or entering mid-life, your programming will support your body's changing needs.
Why are semi-private and private Pilates sessions priced higher than standard gym classes? You are paying for specialised clinical expertise. Our studio does not offer "one-size-fits-all" fitness classes. Your sessions are guided by highly qualified practitioners who specialise in injury rehabilitation, pain management and women's health. The supervision is incredibly close. Standard gym classes have 15 to 30 people. Our studio sessions are strictly capped at a maximum of 3 clients (or 1:1). This guarantees that every movement you make is closely supervised, corrected, and safely tailored to your exact physical needs. You get access to a full suite of specialised Pilates equipment. Your programming utilises the complete Pilates apparatus—including the Reformer, Cadillac (Trapeze Table), Wunda Chair, and barrels. This equipment allows us to decompress joints, support injury rehabilitation, and challenge your body in ways standard floor or mat exercises cannot. It is an investment in long-term health. By focusing on functional movement, our targeted sessions help you avoid expensive long-term medical treatments, chronic pain cycles, and injury downtime.
Can you hold a spot for me if I'm away? We cannot hold unpaid spots. As a small business with limited capacity, if you are away for the majority of a 6-week block but want to save your permanent day and time, you will need to pay for the block as usual. You will still be eligible for up to 2 catch-up sessions during that period. Unpaid spaces will be advertised to clients on our waitlist.
What should I wear to class? Wear comfortable, form-fitting workout clothing. This allows your teacher to clearly see your alignment and movement patterns. Please ensure your clothing is free of zippers, studs, or sharp jewellery that could puncture or scratch the upholstery on our apparatus.
What is your cancellation policy? We require 24 hours' notice. If you need to cancel or reschedule a session, please let us know at least 24 hours in advance to avoid losing your session credit or incurring a fee. Last-Minute Emergencies: We know things happen. If you wake up unwell or face an unavoidable emergency, the notice period is waived.
Do you offer refunds on sessions or packages? All sales are final, and we do not offer refunds on any purchases. Instead, we are happy to provide a studio credit that can be applied to future classes, packages, or services. Please note that all studio credits must be used within 3 months of the original purchase date.
Studio catch-up. Our unique gift to you! At our studio, we believe in supporting your wellness journey even when life gets busy. Unlike standard studios, we don't want you to miss out if something comes up. That is why we offer a special catch-up service—a unique goodwill gesture to ensure you get the full value of your block. Please note: Catch-up sessions are an exclusive perk for your current 6-week block and do not roll over. How It Works You can catch up on up to 2 missed classes per 6-week block, provided you give us a heads-up of no less than 24-Hour Notice. Last-Minute Emergencies: We know things happen. If you wake up unwell or face an unavoidable emergency, the notice period is waived. Booking Your Catch-Up: Head straight to the booking page on our website to book an available session that works for you. This is not a refund and no refunds are implied for missed sessions. The availability of classes to catch-up in are very limited and at time unavailable due to full attendance. If your instructor is ever away, we will handle everything and contact you with alternate arrangements.
What is a Well-femme Menoconnect Preferred Provider? Working with a Preferred Provider ensures you are receiving care from a practitioner who empathetically approaches the complexities of menopausal transitions. Every Wellfemme preferred provider is thoroughly reviewed before being listed for - credibility, clinical experience, and a genuine focus on women's midlife health.
Are you ready to get started?
Ready to experience the benefits of personalized movement?
Our initial Pilates consultation is the essential first step to joining our studio. During this private, one-on-one session, we assess your movement, discuss your goals, and review your injury history to create a personalised Pilates program tailored specifically to your body. By understanding exactly how you move, we can confidently guide you toward the classes and services that best support your needs, ensuring a safe, effective, and welcoming start to your Pilates journey. Book your initial consultation today to begin your transformation.
